Privacy Policy
A legal disclaimer
Vikranta Trading and Export Company, owner of the brand Tea and Twigs, operates the websites www.teaandtwigs.com ("the Websites"). This Privacy Policy explains how we collect, use, store, and share the personal information of our users and customers
Website Information
This Privacy Policy applies to the use of our Websites, www.teaandtwigs.com and any associated mobile applications.
Collection and Use of Personal Information
We collect the following types of personal information from our users:
1. Identifying Information: such as name, email address, phone number, and shipping address.
2. Payment Information: such as credit card or debit card number, card expiry date, and billing address.
We use this personal information for the following purposes:
1. To process and fulfill orders, including shipping and billing.
2. To communicate with you about your orders, promotions, and updates about our products and services.
3. To personalize and improve your experience on our Websites.
4. To conduct market research and surveys to help us improve our products and services.
5. To detect, investigate, and prevent activities that may violate our policies or be illegal.
Third-Party Sharing
We collect the following types of personal information from our users:
1. Identifying Information: such as name, email address, phone number, and shipping address. 2. Payment Information: such as credit card or debit card number, card expiry date, and billing address.
We use this personal information for the following purposes:
1. To process and fulfill orders, including shipping and billing. 2. To communicate with you about your orders, promotions, and updates about our products and services. 3. To personalize and improve your experience on our Websites. 4. To conduct market research and surveys to help us improve our products and services. 5. To detect, investigate, and prevent activities that may violate our policies or be illegal.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about how you interact with our Websites, such as your browsing habits and the pages you visit, to improve our services and tailor your experience. You can control the use of cookies through your browser settings
Compliance with Laws and Regulations
Tea and Twigs complies with all applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR). We will cooperate with government and law enforcement officials and private parties to enforce and comply with the law when required
Changes to this Privacy Policy
We may update our Privacy Policy from time to time, and the changes will be effective upon posting the revised Privacy Policy on our Websites. We will notify you of any material changes by posting an announcement on our Websites or by sending you an email.
If you have any questions or concerns regarding this Privacy Policy, please contact us using the contact information provided above.